❓ Do I need an appointment to sell my gold?
No appointment is necessary. Walk-ins are always welcome during business hours.
❓ How is the value of my gold calculated?
We evaluate based on karat, weight, and the current market price, using certified testing tools to ensure accuracy and transparency.
❓ Do you buy items other than gold?
Yes! We also buy silver, diamonds, luxury watches, designer handbags, and platinum items.
❓ Will I get paid immediately? Absolutely. Once the evaluation is complete and accepted, we pay you on the spot in cash.
❓ Is my personal data collected or stored?
No. We do not collect or store personal data. We only use tools like Google Analytics and Ads, which collect anonymous, non-identifiable data for website performance.
❓ Do you buy broken or outdated jewelry?
Yes! We purchase broken, damaged, and outdated gold items. Every piece has value, and we ensure you get the best possible payout.
❓ Can I sell gold with diamonds, pearls, or gemstones?
Absolutely. We buy gold pieces with diamonds, pearls, or gemstones. If you have a certificate for your stone, bring it along — but it’s not required.
❓ Do you buy diamonds? I have a ring with a diamond.
Yes, we buy diamond rings, loose stones, earrings, and other diamond jewelry. You’ll receive a competitive offer based on cut, clarity, and carat.
❓ Are there any hidden fees or deductions?
No hidden fees. We believe in honest, upfront pricing — what we quote is what you’ll be paid.
❓ What items can I sell at your store?
We buy:
• Gold and silver jewelry
• Platinum items
• Luxury watches (Rolex, Cartier, etc.)
• Designer handbags
• Coins, bullion, and estate jewelry
❓ How do I know I’m getting a fair price for my gold?
Our evaluations are conducted in front of you, using certified tools. We base our offers on real-time market rates, ensuring you get a fair and transparent offer.
❓ What if I’m not satisfied with the offer?
No pressure to sell. If the offer doesn’t meet your expectations, you’re free to decline — our evaluations are completely obligation-free.
❓ Do you offer appraisals for heirloom or estate jewelry?
Yes, we provide evaluations for estate, vintage, and heirloom jewelry. Whether inherited or collected, we offer honest appraisals and competitive payouts.
❓ Is the selling process fast?
Yes. Most sales are completed in 15 minutes or less, and you’ll receive instant cash once the offer is accepted.
❓ Is it safe to sell my items at your store?
Absolutely. Our store features 24/7 surveillance and private consultation areas. Every transaction is secure and confidential.
❓ What are your store hours?
We’re open 7 days a week, from 10:00 AM to 7:30 PM — making it easy for you to stop by anytime.
📬 Contact Us
If you have any questions regarding these Terms of Use, please contact:
Eddy Cash For Gold
7114 International Blvd, Oakland, CA 94621
📧 info@eddycashforgold.com
📞 +1 (925) 301-3343
